Text

Free

Trigger on a text message by exact, contains, regex or any-text rule.

Triggers when the user sends a text message that matches a rule.

Fields

Field	Type	Required	Notes
Mode	select	yes	`Exact match`, `Contains`, `Regular expression`, `Any text`
Pattern	text	—	The text/regex to match (ignored in Any text mode)

Outcomes

default — continue the flow.

How it works

Use Exact for fixed replies, Contains for keywords, Regular expression for patterns (e.g. an order number), and Any text as a catch-all fallback.

Text  mode: contains  pattern: "price"  →  Send "Our pricing: …"
Text  mode: any                        →  Send "Sorry, I didn't get that"

When multiple triggers could match, the most specific one wins — keep Any text as a last-resort fallback.