Bot blocked / unblocked

Free

Trigger when the user blocks or unblocks your bot.

Triggers when the user blocks or unblocks your bot — useful for analytics or win-back flows.

Fields

FieldTypeRequiredNotes
EventselectAny, Blocked, Unblocked

Outcomes

  • default — continue the flow.

How it works

You can’t message a user who has blocked you, but you can react to unblock (e.g. send a welcome-back message) and track block events in your own analytics via an HTTP request.